XXXX 12^th Street N • St. Petersburg, Florida • 33704

CELL (727) 458-0256 • E-MAIL Juliann.Collins@ymail.com

Executive Assistant | Administrative Assistant

Independently motivated, service-oriented, and intuitive professional with exceptional interpersonal and communication skills. Life-long learner, artist, healer, and natural leader with talent for motivating others to be their best selves. Adept problem-solver with high-level organizational skills, including an ability to streamline processes, declutter spaces, and improve efficiency. Accustomed to managing multiple time-sensitive priorities with acute attention to detail. Unmistakable personal and professional integrity, passion for meaningful engagement, and commitment to excellence.

Areas of Expertise:

▪ Customer Service	▪ Administrative Support	▪ Massage/Bodywork
▪ Relationship Management	▪ Document Management	▪ Workshop Facilitation/Curricula Creation
▪ Calendar/Schedule Management	▪ Research/Documentation	▪ Web Design/Management
▪ Vendor Management	▪ Bookkeeping/Accounting	▪ Marketing/Community Outreach
▪ Billing/Collections	▪ Business Correspondence	▪ Photography

Software Applications: MS Office: Word, Excel, PowerPoint, Outlook | QuickBooks, Time Matters | Adobe, PicMonkey, WordPress | Mindbody, Google+

Selected Career Highlights:

• Played instrumental role in bringing in six new cases to law firm, Berkowitz and Myer, generating $58K in revenues in a single year.
• Streamlined front office operations at Berkowitz and Myer by creating reference documents for important information and amending intake forms for simplicity.
• Created and implemented a new coding system for Berkowitz and Myer’s filing software for consistency and ease in retrieving critical information.
• Wrote and updated administrative office manual at Berkowitz and Myer.
• Developed restorative yoga workshops the popularity of which necessitated presentation twice per quarter at Yoga Tree, one of San Francisco’s top studios.
• As owner of Arturnitive Treatment, an art gallery in Orlando, Florida, was recognized for outstanding contribution to the community by coordinating fundraisers benefiting the homeless in the area.

Experience:

Owner |Consultant 2006 – Present

Soul Soliloquy—San Francisco, CA

Develop curricula and facilitate workshops on a variety of holistic healing topics and implementing the art of yoga (decluttering, healthy eating, etc.) into daily life. Deliver healing and wellness coaching and services, including bodywork, simply cooking classes and organizational skills, to clients. Manage company financials, utilizing QuickBooks to maintain accurate records. Market businesses via various means, including networking, email, blog posts, and forging strategic partnerships. Designed and maintain websites, including posting original photography.

Legal Assistant 2016 – 2018

Berkowitz and Myer—St. Petersburg, FL

Organized documents for hearings and trials. Managed incoming/outgoing documents via mail, fax, and email. Coordinated calendars and schedules for multiple attorneys. Responded to client inquiries, providing information and solutions as appropriate. Managed relationships with third-party vendors respective to invoices, billing, and records. Ordered supplies and scheduled repairs of various office equipment. Streamlined front office directive to improve productivity.

Assistant Manager | Yoga Teacher 2013 – 2015

Inverted Elephant—Titusville, FL

Collaborated with teaching staff to create workshops on restorative yoga with an emphasis on meditation and nervous system release. Ordered product for studio and affiliated organic co-op. Collected payments for products and services. Reconciled cash register and prepared bank deposits. Explained contracts and waivers to clients. Managed studio during owner’s absence, including a three-month leave-of-absence. Taught yoga classes, including covering the owner’s Bikram series.

Curator |Owner 2003 – 2004

Arturnitive Treatment—Orlando, FL

Founded, developed, and managed SoHo-style art gallery and s-corporation (What You Cannot See). Operated massage studio within gallery. Delivered bodywork, massage, and healing services to clientele. Filed claims to receive payment from clients’ insurance providers. Curated art and music, playing key role in bringing vibrant arts scene to Orlando. Hosted quarterly open houses for new artists. Rented studio spaces to artists and for special events. Wrote press releases and developed campaigns to promote art shows/events. Maintained financial records via QuickBooks. Created fundraisers for nonprofit organizations serving the homeless population.

Massage Therapist 1999 – 2004

The Disney Institute/The Walt Disney Company—Lake Buena Vista, FL

Provided massage therapy to clients attending workshops and courses at the institute. Collaborated with managers to define service offerings, order supplies, and ensure premium experience for customers.

Education & Professional Development:

Yoga Tree LLC – San Francisco, CA 2007

Registered Yoga Teacher (RYT-200)

Valencia Community College – Orlando, FL 1999

Psychology Course Work (2 Semesters)

Wood Hygienic Institute, Inc. – Kissimmee, FL 1996

500 Hours Massage Training

Certifications & Licenses

• National Certification Board for Therapeutic Massage and Bodywork (NCBTMB) – Certified
• Florida State Massage Therapy Association (FSMTA) – Licensed and Insured
• Notary – Licensed, State of Florida (Exp. 2022)

Volunteerism:

Art of Yoga – San Francisco, CA 2012 – 2013

Taught yoga and mentored incarcerated youth with developmental trauma issues. Completed 3 months of intensive training in preparation for working with special population.

Arnold Palmer Hospital for Children – Orlando, FL 1999

Volunteered to assist with care of premature infants in the NICU.